FAQ
Are There Any COVID-19 Related Shipping Delays?
All orders continue to be processed within 24 hours Monday – Friday. However, some delays may be possible.
When Will My Product Ship?
Orders are processed within 24 hours of being placed.
Our fulfillment center is closed for all major U.S. holidays. Orders processed on Saturday and Sunday will be shipped on Monday. Please keep this in mind when selecting your shipping option.
How Long Does Shipping Take?
Standard Shipping $5.99 (arrives in 3-10 business days from the day of shipment)
Expedited $9.99 (arrives in 2-3 business days from the day of shipment)
Priority and expedited shipping are not available for P.O. Box addresses. Buyers with orders shipped to Alaska and Hawaii are charged domestic shipping rates.
What's The Return Policy?
MORDECAI accepts returns of unopened products purchased at full price within 10 days of purchase. Items purchased using a discount code or on sale do not qualify for a return.
If 10 days have passed since your purchase then your order will no longer qualify for a refund or exchange. To be eligible for a return, your item must be unopened, unused, and in the same condition that you received it. It must be in the original packaging.
To begin a return process, email us at info@mordecai.shop and provide your order number. Once your return is received and inspected, MORDECAI will send an email to notify you that we have received your returned item along with the status of your refund. If your return is approved, then your refund will be processed.
A credit will automatically be applied to the credit card used at purchase or original method of payment, within a certain amount of days.
How To Care For Your MORDECAI Undershirts?
Now that you’ve invested in high-quality Mordecai sweat-proof undershirts, you’ll want to properly care for them so they last a long time. Our products are tasked with the awesome responsibility of keeping you cool, dry, and odor-free, and we think they deserve a little extra attention to keep them functioning to their fullest potential. While most Mordecai products are designed for machine washing and machine drying, there are a few simple steps you can take to ensure they keep working at optimal performance.
Before Washing
At the end of the day or after your workout, immediately take off your Mordecai undershirts. Like our bodies, sweat-proof undershirts also need to breathe after being saturated by sweat. Turn them inside out and allow them to thoroughly dry before placing them in the hamper with other dirty clothes. This protects your Mordecai products as well as your other dirty clothes from mildew and other unpleasant odors. Don’t be alarmed if you see stains in the pit area of your Mordecai undershirt. Sweat stains occur when your sweat interacts with your antiperspirant. Your workhorse of an undershirt is simply doing its job by protecting your dress shirts and outer clothing. The pit stains should disappear after a regular wash. But if they don’t, simply apply a stain remover before washing.
Washing and Drying
Sweat Proof Micro Modal Undershirts Micro modal fabric is the industry’s five-star standard because it is lightweight, extremely soft, and breathable. In addition, the fabric used for our micro modal undershirts and boxer briefs can be machine washed and machine dried while retaining its shape. While the fabric is durable, our sweat-proof protection is sensitive to certain additives and high heat. As such avoid bleach and vinegar, high-temperature washing and drying, and ironing.
- Make sure your sweat-proof undershirts are inside out when you put them in the washer. This allows the water and detergent to make unimpeded contact with the areas of sweat protection.
- Wash in cold or warm water on a low cycle with like colors.
- Machine dry on low heat. Or if time and space allow, hang dry in the sunshine.
- Always use the recommended amount of your regular detergent.
- Do not use bleach or vinegar.
- Do not dry clean.
What Is The Sizing For MORDECAI Undershirts?
# | First | Last | Handle |
---|---|---|---|
1 | Mark | Otto | @mdo |
2 | Jacob | Thornton | @fat |
3 | Larry | the Bird |
You can submit your questions to us via our Contact Us page or send an email toinfo@mordecai.shopWe are available 9AM-5PM EST, Monday – Friday.